Australia. Supporting upskilling of dispersed workforce

Leadership, communication and collaboration are consistently seen as the top three skills people managers want and online training can help foster these skills, writes Scott Cooper.

Almost a quarter of a million people are employed as direct care providers in Australia’s aged care sector. The government has estimated this number needs to increase two to three times by 2050 to look after the ageing population.

At the same time, there’s already an urgent shortage of skills and highly-trained people within the sector. Why is the sector struggling to attract and retain skilled people? One barrier identified by the Royal Commission into Aged Care Quality and Safety is a lack of training and support, specifically in relation to properly attending to residents with complex care needs.

Put simply, professionals are leaving the aged care sector because they’re not getting adequate training. If they had better support, retention rates would be higher and the overall quality of care would be improved. Providing better training for aged care staff is critical to retaining current workers, and attracting and upskilling new employees.

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