June 2022

UK. Providers urge earlier introduction of Pension Wise ‘nudge’

The Financial Conduct Authority’s new rules guiding customers to use Pension Wise before drawing down their pension, which came into force on June 1, have been criticised as “poorly timed and mismanaged” by one provider. Trustees and providers are now required to offer customers aged 55 and above, who are accessing their funds for the first time, an appointment with Pension Wise. The service offers free 45-minute sessions on savers’ retirement options. The FCA said that this “nudge” can be delivered...