August 2025

UK. One in five don’t know where all their pensions are: How to track them down

More than a fifth of people don't know where their pension pots are held, data shows - meaning they risk missing out on their own money in retirement. As many as 21 per cent say they don't know where all of their pensions are, according to figures from Hargreaves Lansdown, while a further 14 per cent said they were unsure. Just 65 per cent said they did know, rising to 72 per cent of people over the age of 55. Helen Morrissey,...

May 2025

UK. Only 40 percent know their pension is being invested

6 in 10 people don’t know their pension is invested. Men are far more likely to know their pension is invested – 51% compared to 28% of women. Workplace pension members are typically automatically put into a default fund. Investment returns have a huge influence on people’s pension outcome. Clare Stinton, head of workplace saving analysis, Hargreaves Lansdown: “If you have a pension, you’re an investor. Unfortunately, most people don’t realise this, so they risk missing a golden opportunity...

December 2024

Fintech, Visual Attention, and Financial Inclusion: A Field Experiment on Migrant Remittances

By Eduardo Nakasone, Máximo Torero & Angelino Viceisza Migrant remittances are significant but remain relatively costly to send. Policymakers have argued that fintech, specifically, comparison websites like kayak.com but for sending money, can boost financial inclusion and reduce remittance prices. Yet, little is known about how migrants with limited education and trust in digital methods interact with fintech. We conduct a field experiment on a comparison website and vary remittance-company attributes shown to migrants, specifically, the time for delivery and...

October 2024

UK pensions minister pushes back launch of commercial pension dashboards

UK government pensions minister Emma Reynolds has announced that the its MoneyHelper Pension Dashboard service will be made available before commercial dashboards. Reynolds said it was too early to confirm a launch date to the public, with the DWP previously saying that the launch date will only be announced once they are assured most pension schemes have connected and the dashboards are working well. The Pension Dashboards Programme (PDP) has been given the task of developing the Pension Dashboards ecosystem and...

Hong Kong launches e-platform for pension scheme

The Mandatory Provident Fund Schemes Authority (‘MPFA’) has commenced a major overhaul of the Hong Kong pensions system with the launch of the eMPF Platform in June 2024. The Mandatory Provident Fund (MPF) is Hong Kong’s pension scheme, which involves compulsory contributions to privately managed fund plans. The eMPF Platform is a centralised electronic platform designed to streamline MPF administration for employers, employees and MPF trustees. This is the largest reform of the MPF system since its inception in December 2000. What is the eMPF Platform? The eMPF Platform is an electronic...

UK. DWP suggests clearer communication and tech to boost pension engagement

There is a need for clearer communication, improved information and greater use of technology to boost public engagement with private pensions in the UK, according to the Department for Work and Pensions (DWP). The report, titled “Lessons on Pensions Engagement”, explores how to encourage greater participation in private pension schemes. It finds that “Pension engagement is a key departmental and governmental priority, but evidence shows engagement is low.” The analysis defines engagement in three ways: cognitive, emotional, and behavioural. It highlights...

UK. Four New Firms Join the Pension Dashboard Operators Coalition to Reconnect People With Their Savings

The UK Pensions Dashboard Programme (PDP), a project aiming to create the infrastructure required to help over 16 million people plan for retirement and connect with lost pension pots all in one place, has been hit with delay after delay. In an effort to help launch commercial pensions dashboards for consumers more quickly, four new firms have joined the Pension Dashboard Operators Coalition, the industry coalition of potential operators of commercial pensions dashboards. Fidelity International, Mercer, Penny and Pension Lab become the latest firms to join the...

June 2024

UK Pension Attention campaign refreshes comms support

The ABI and PLSA have selected Third City to oversee the ‘Pay Your Pension Some Attention’ campaign, after a competitive four-way pitch. The agency will be responsible for “injecting a fresh approach” into the annual campaign and driving greater engagement with pensions among the UK public. Backed by prominent pensions industry brands, the work will run from September to November this year. The ABI and PLSA have worked with financial PR agency Teamspirit for the past two years on the initiative. In 2022,...

March 2024

Final report: Engaging with Pensions at timely moments

By Department for Work & Pensions The research achieves this by exploring people’s attitudes and behaviour with regards to pensions, saving, and retirement planning; identifying whether specific life events might be useful prompts to help people engage with their pensions; and looking at how the government and the pensions industry could best support people at these times. Get the report here

February 2024

What could effective pensions engagement look like?

By Pensions Policy Institute This report, kindly sponsored by Standard Life, builds on the findings of the Briefing Note 136 - What is the role of engagement in pensions?, sets out the broad range of factors that can impact the level of engagement that can feasibly be achieved, the benefits and risks associated with engagement and the ways in which engagement strategies could be strengthened, including what other support may be needed for those who are less likely to become...