September 2026
15Sep

UK. Almost 7 million adults in the dark about their State Pension

Almost 7 million adults could be missing out on information to help prepare them for their retirement. This Pension Awareness Week (15 to 18 September 2026), HM Revenue and Customs (HMRC) is encouraging people of all ages to download and use the free and secure HMRC app and the Tax Confident website to help them get ready for retirement and understand what to expect. New research from HMRC reveals one in eight adults (12.5%) have never checked their State Pension forecast...

September 15, 2026
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August 2026
17Aug

UK. Logged in, checked out: The user experience problem pensions won’t face

The average pension app is a decade behind the average banking app. Until that changes, engagement is structurally impossible, argues PensionPay’s Archie Pritchett. Open a workplace pension app on a Monday morning – if you even have one – and in 30 seconds you can see a balance updated several weeks ago, a projection figure with no explanation attached, and a ‘change contributions’ page that ends with the words “please contact your employer”. Open a banking app, and in 30 seconds...

August 17, 2026
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June 2026
01Jun

UK. Around one in eight young adults feel pension engagement is ‘pointless’

Around one in eight (12 per cent) young adults, equivalent to approximately 2.2 million people, feel engaging with their pension is pointless because they will never be able to retire, research from People’s Pension has shown. It described this group as ‘Nerds’ – the Never Ever Retiring Demographic – and warned the industry was failing to connect with them. The research found that 47 per cent of young adults aged 18 to 27 were not engaged with their pension, and 12...

June 1, 2026
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April 2026
29Apr

Gambling for Retirement: The Economics of Savings Lotteries

By Jared Gars, Justin Holz, Rodemeier & Juan Miguel Villa Governments frequently use lottery-like incentives to encourage socially desirable behavior ("Pigouvian lotteries"). We study lotteries that encourage retirement savings in a nationwide field experiment with over 380,000 participants in Colombia's public pension system. Lotteries increase savings during the qualification period, but this effect is almost entirely offset by subsequent declines in savings, as workers strategically shift the timing of deposits. Lotteries also crowd out demand for valuable life and disability...

April 29, 2026
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17Apr

Opt-in or Opt-out? The Power of Defaults in Pension Enrollment Choices

By Tabea Bucher-Koenen, Luisa Wallossek & Joachim Winter Default settings strongly increase pension enrollment, especially when savings incentives are high and choices are complex. We show that the effect is weaker when incentives are low, options are simple, and opting out is easy. We study the nationwide introduction of auto-enrollment for lowincome employees in Germany's public pay-as-you-go pension system. We find that automatic enrollment raises participation by 23 percentage points, though most individuals actively opt out. Linking administrative and survey data...

April 17, 2026
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10Apr

Communicating for action: Rewriting the social security engagement

By ISSA Social security institutions are shifting from traditional outreach into establishing leveraging communication tools and approaches that drives action from individuals. Through multi-pronged strategies they are engaging with individuals and creating meaningful connections that empower people to understand their rights, navigate services confidently, build trust and actively engage with social protection systems. Empowering individuals to know about and claim social security benefits and services is as much a delivery challenge as it is a communication one. People may have limited...

April 10, 2026
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10Apr

Opt-in or Opt-out? The Power of Defaults in Pension Enrollment Choices

By Tabea Bucher-Koenen, Luisa Wallossek & Joachim K. Winter Default settings strongly increase pension enrollment, especially when savings incentives are high and choices are complex. We show that the effect is weaker when incentives are low, options are simple, and opting out is easy. We study the nationwide introduction of auto-enrollment for low-income employees in Germany's public pay-as-you-go pension system. We find that automatic enrollment raises participation by 23 percentage points, though most individuals actively opt out. Linking administrative and...

April 10, 2026
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08Apr

South Africa. Pension funds and administrators could face summons for ignoring complaints

Retirement funds and administrators have been put on notice by the Pension Funds Adjudicator (PFA) on the back of concerns about a failure to respond to complaints by members. Adjudicator Lebogang Mogashoa says there remains a high number of incidents of retirement funds and administrators not cooperating with the office’s investigation processes. This includes not responding to complaints lodged (timeously or at all), requesting many extensions to respond, and filing responses that don’t comprehensively address the substance of the complaint. After seeking...

April 8, 2026
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06Apr

AI gaining foothold with younger savings plan members, email remains preferred communications tool: survey

More than half (56 per cent) of plan members say email is the most effective way to communicate with them about their savings plans, according to Benefits Canada’s 2026 Employee Savings Survey. The survey, which polled 500 Canadian plan members, found traditional mail (18 per cent) was a distant second preferred communications tool, followed by an insurance company website (17 per cent) and a financial advisor meeting arranged by an insurance company (14 per cent). During a webinar discussing the survey’s results, Jimmy...

April 6, 2026
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March 2026
26Mar

Why Kenya needs a one-stop pension dashboard now

The Retirement Benefits Authority (RBA) data shows that 7.5 million Kenyans are actively saving for retirement, with many contributing to multiple pension schemes through employer-sponsored schemes, Government-backed schemes or individual pension schemes. Keeping track of projected benefits, contribution history, and fund performance across different schemes can be challenging for these members. Without a centralised view, managing retirement savings requires navigating different platforms, statements and customer service portals. The global pensions landscape is changing and offering solutions to savers on multiple retirement...

March 26, 2026
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