UK. Pension schemes urged to utilise technology to improve saver experience
The Pensions Administration Standards Association (Pasa) has launched a whitepaper, Focusing on a Saver-Centric experience, encouraging pension schemes to leverage technology to ensure that recent admin enhancements aren’t "tactical and short term". The whitepaper found that an "overwhelming majority" of those interviewed viewed eAdmin as a ‘must have’ in today’s environment and have set aside the required budgets. It also found that developments are being prioritised by assessing the saver experience, operational efficiency, environmental impact and regulatory requirements, and are no...
