AI for social protection: Mind the people
The technology that allowed passengers to ride elevators without an operator was tested and ready for deployment in the 1890s. But it was only after the elevator operators’ strike of 1946—which cost New York City $100 million—that automated elevators started to get installed. It took more than 50 years to persuade people that they were as safe and as convenient as those operated by humans. The promise of radical changes from new technologies has often overshadowed the human factor...
