May 2025

A Canadian Approach to Rethinking Technology Design for Aging Populations

By Milena Head Older adults are the fastest-growing segment of the population. In Canada, one in five people are 65 or older, and by 2065, this will increase to more than one in four. Yet, despite their growing numbers, older adults often face exclusion and marginalization in technology design. This digital divide has significant consequences, leading to isolation, loneliness, frustration, and poor health outcomes, particularly when we intersect factors like lower socioeconomic status, race, gender, and immigrant status. Source: @SSRN

April 2025

Digital Transformation of Public Pensions a Case Study of Four European Countries

By Alina Mihaela This paper delves into the pension systems of four European nations – Lithuania, Latvia, Estonia and Romania – offering a comprehensive analysis of their respective structures, digitalization efforts and potential for harnessing artificial intelligence (AI) for public benefit. It paints a vivid portrait of the various approaches to pension systems and digitalization strategies in these four European countries. It illuminates the potential of AI and technology to drive progress in the public sector, ultimately improving citizen well-being...

Robots and Informal Employment in China

By Haiyan Lin This paper examines labor adjustments between the informal and formal sectors in response to the adoption of industrial robots in China. Using a longitudinal household data from 2010 to 2018, I find that robotization increases informal employment. Quantitatively, one more robot per thousand workers increases the share of informal employment by 1.16 percentage points. The reallocation is not driven by new entrants or re-entrants, but by workers initially employed in the formal sector. Displaced formal workers tend...

UK. AI ‘transforming’ pensions admin; use by members remains limited

Whilst artificial intelligence (AI) is beginning to play an important role in pensions administration, its adoption by individual pension scheme members remains limited, according to the Trafalgar House Trust & Confidence Index. It found that despite a growing awareness of AI-driven tools, most people were not yet using AI to support their retirement decisions. When surveyed, only 8 per cent of the population reported using AI tools for pension planning. Indeed, the "overwhelming" majority (82 per cent) indicated that they had never...

March 2025

Can ChatGPT Plan Your Retirement?: Generative AI and Financial Advice

By Andrew W. Lo, Jillian Ross We identify some of the most pressing issues facing the adoption of large language models (LLMs) in practical settings, and propose a research agenda to reach the next technological inflection point in generative AI. We focus on four challenges facing most LLM applications: domain-specific expertise, an ability to tailor that expertise to a user’s unique situation, trustworthiness and adherence to the user’s moral and ethical standards, and conformity to regulatory guidelines and oversight. These...

UK. Industry reliance on outdated technology could risk ‘stifling’ engagement

Many pension providers are still relying on outdated technology, with nearly half (41 per cent) still posting out letters, despite UK workplace pension savers wanting better digital tools to connect with their pensions, research from Bravura has revealed. The survey also found that 75 per cent of members don't have access to retirement income estimators, savings calculators or retirement goal trackers, despite savers naming all three of these technologies as their preferred tools for retirement planning. In addition to this, just...

February 2025

Don’t expect AI to make pension decisions just yet, says CFA Institute

AI is steadily shaping the world of pension management, offering new efficiencies, deeper insights, and consistent challenges for pension managers, according to recent research from the CFA Institute. Genevieve Hayman, senior research affiliate at the CFA Institute, explained while AI’s role in pension management is still developing and surpassing efficiency gains, it’s not yet replacing the human decision-making process. Rather, machine learning tools are enhancing their ability to be more informed and accountable in their fiduciary duties, with AI being...

Canada. How safe is your pension from climate change? A new tool could predict that — if companies use it

Corporate bean counters can now implement “landmark,” made-in-Canada environmental standards as part of their bookkeeping, to be more transparent about how profits could be affected by climate change. In December, Chartered Professional Accountants of Canada enshrined the standards in its official handbook used for preparing financial statements. Industry watchers say the push towards corporate transparency is likely to continue despite recent moves by businesses and politicians in the opposite direction. Transparency rules help the public see where risks are hidden. Take real estate...

January 2025

The regions racing to become the “Silicon Valley” of an aging world

In 2018, when Inc. Magazine named Boston one of the country’s top places to start a business, it highlighted one significant reason: Boston is an innovation hub for products and services catering toward the aging population. The “longevity economy” represents a massive chunk of economic opportunity: As of 2020, the over-50 market contributed $45 trillion to global GDP, or 34 percent of the total, according to AARP and Economist Impact. What makes Boston such a good place to do business in aging? One important factor,...

November 2024

How AI could help modernize pension and retirement systems

The world is going through a seismic demographic transition, as populations age and traditional workforces shrink, prompting challenges for retirement systems that need to adapt to remain resilient. AI may be able to assist, by helping individuals make better decisions about their own retirement and by helping invest retirement assets. Given the importance of retirement, embedding trust into our AI systems is essential before they are deployed to the retirement business. Lifespans and the cost of living are rising...